Thermo Fisher Case Study: Modernizing AR Collections to Accelerate Cash Flow and Save $1.6M Annually

About Thermo Fisher

Thermo Fisher Scientific is a leading U.S.-based science and life-sciences company that supports research, clinical labs, and biopharma manufacturing worldwide. It supplies laboratory instruments and analytical equipment, as well as reagents, diagnostics, and a broad range of services used by researchers, healthcare providers, and biotech and pharmaceutical companies.

In 2024, Thermo Fisher reported roughly $43 billion in revenue—highlighting its large scale, strong presence across the United States, and extensive global reach.

Our Solution

Debt Register helped Thermo Fisher modernize AR outreach and improve collections performance with a scalable workflow:

  • Fast onboarding and training to drive adoption across the organization
  • Cloud-based platform supporting bulk uploads to save time and reduce manual work
  • Real-time engagement tracking (email opens/reads) to improve follow-up precision
  • Automated alerts highlighting potential credit-rating impact, boosting responsiveness
  • Reporting and analytics to support better prioritization and decision-making

The Results

  • Since integrating Debt Register, Thermo Fisher has achieved the following:
  • Delivered $1.608M in estimated annual savings
  • Recovered debts ranging from $1.73 up to $348,503.40 (highest single recovery)
  • Collected on balances as old as 1910 days
  • Achieved a 74% success rate
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