FAQs

Debt Register sits before the legal stage of your collection process, requiring minimal changes to your current workflow. While our platform can work on any overdue account, the best results often appear on debts that are 30–90 days past due. In fact, we’ve successfully recovered debts as old as 6,273 days overdue. We recommend incorporating our solution as a proactive step—right before you might traditionally escalate to a third-party agency.

Debt Register provides real, meaningful leverage that often results in payment within 7 days. If the debtor still doesn’t settle, we notify our global reporting partners—like D&B and Experian—of their default. This credible consequence is rarely overlooked, as it directly threatens their credit rating.

Being a cloud-based solution, Debt Register can be fully set up and live in under one hour—no IT support required! Your credit team can create the account, add users, and upload debts quickly, without having to wait on technical resources.

All our clients have seen a full return on their investment within the first month of using Debt Register. By allowing you to seamlessly add interest and compensation at the point of loading your debts, our platform often proves cost-neutral. Check out our videos on our homepage to learn how quickly Johnson Controls, Informa, and CommScope achieved their ROI.

Every email address uploaded to Debt Register is verified against our database of more than 100 billion active addresses. For every communication we send, we include a discreet 1×1 pixel tracking element. When triggered, it provides real-time insights into your debtor’s engagement. You’ll also have full visibility into their interactions with the debtor portal, including any logins.

Yes. By avoiding legal threats, Debt Register faces no jurisdictional barriers, making it effective for international debts. Our time zone intelligence optimises send times, and we’ve currently collected from 136 countries. With multilingual messaging and local holiday awareness, we deliver rapid results worldwide. Whether your teams or debtors are onshore or offshore, our proven platform consistently ensures fast, reliable engagement—no matter where you do business.